On average, our lead-time for parts is about three business days. But depending on the availability of the part, we’ve seen lead-times range from weeks to months. Our purchasing agents have seen lead-times up to 30, 60, and even 120-days for replacement parts. The longest lead-time we have come across for a rare item was OVER A YEAR! Though a lead-time like that is unusual, it is possible. Sometimes our clients are faced with the tough decision to choose between cost and lead-time. But even though the fate of the turn-time can often rest on replacement parts, the job on our end can always be expedited.
As for our exchange program, in the past, we had a lead-time for building the unit per order. But to expedite our exchange process we now have a shelf stock system in place. Based on the data we've collected over the years; our shelves are stocked with the most popular assemblies ordered by our clients. These units are pre-built and ready to ship out the same day. But what happens if an assembly is not part of our shelf-stock? In this case, the unit could be built, tested, and shipped in as few as one to two business days, three for wheels that require a tire. We also offer Aircraft on Ground (AOG) services for our exchange orders during after-hours and weekends.
Despite the challenges that may arise, our turn-times continue to rival our competitor's. With some vendors taking two weeks to six months to perform an overhaul, ASI remains ahead of the curve with our fast turn-times.