Exchange Program

Exchange Program

Over 300 cores built and ready to ship at all times. 

For our customers who can't wait for an overhaul, we offer our Exchange Program with over 300 assemblies built and ready to ship the same day you order! For assemblies that are NOT pre-built, we can build them up with a short lead time.

AOG Services Available!

Call today! (800) 233-0831

Contact our Customer Service for current lead times and availability. 

Our Capabilities - Coming Soon!

New Flat Rate Exchange Option

Fixed Firm Flat Rate!

In an effort to keep our processes updated and to better the client experience, we have created our New Flat Rate Exchange Option. With our Fixed Firm Flat Rate prices, there are absolutely NO Bill Backs, allowing you to properly budget for the year’s inspections and maintenance in confidence. No waiting around to see if your core return passed inspections without any overages. This option streamlines the process and provides our clients with upfront, transparent costs with NO surprises.

Call to start your agreement today!

Trade Show Pictures 179-asi portfolio
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Our Process

Check out our flowchart below to better understand our process. 

Exchange Flowchart

Exchange Policy

ASI has an extensive core pool made up of most of the same assemblies our clients run on their aircraft. Rather than sending in an assembly for overhaul, we can exchange one of our overhauled cores for a client’s core in “as removed” condition. This equates to minimum downtime for our clients. Clients can call in advance of scheduled maintenance and order an exchange assembly. ASI will then ship an overhauled core and the client will simply remove their assembly, install the overhauled one, and ship their core return to ASI. When ASI receives the core return, it becomes ASI’s asset and the assembly sent to the client becomes the client’s asset.

 

WHAT MAKES OUR EXCHANGE DIFFERENT?

With most exchanges in our industry, only the overhaul is covered. This means mandatory replacement parts, inspections, and coatings specified in the applicable CMM. The inspections set forth in CMM clearly define limits and tolerances for wear, corrosion, dimensions, etc. If a core return meets the limit/tolerance, the core will be returned to service. This means when utilizing a basic exchange, you assume the risk of receiving an assembly that is within limits at the time of the exchange, but increased risk of a bill back at the next maintenance action. You may go some time without a bill back, and you may receive one after the first or second exchange. This can lead to confusion and conflict in some cases.

 

However, ASI’s exchange decreases the odds of incurring additional parts and repair charges by including most non-standard replacement parts in the Exchange price. This means items such as most keys, bolts, bearings, seals, fusible and over-inflation plugs, pistons, heat pack components, springs, grips, shuttles, etc. are usually covered in the price of our exchange. The only exceptions are listed below.

 

WHAT IS NOT COVERED IN AN ASI EXCHANGE?

(Updates have been made to this section. Please review lines six and seven).

Our Exchange excludes:

 

  1. Cores that are beyond economical repair (B.E.R.) If the accumulated sum of all rejected or missing parts totals more than the core charge quoted upfront, the customer will be billed the core charge. If the total is less, no charge will be billed unless it meets one of the following stipulations.

 

  1. Incomplete Cores. The core must be complete or posses the same part make-up as the original exchanged assembly. Missing parts will be billed to the customer up to the core charge.

 

  1. Cores containing unauthorized parts. Unauthorized parts will be billed to the customer up to the core charge.

 

  1. Cores with a rejected main serialized component. The piston housing, wheel half or halves are not covered under a flat rate exchange. Rejected main serialized components will be billed to the customer up to the core charge.

 

  1. Core returns must be “like” cores. The returned core must be the same configuration of the original exchanged assembly. Customers will be billed for any additional parts required to bring the returned core to the original exchanged assembly’s configuration.

 

  1. Items that require replacement and exceed $500.00 in total value. For example:

a) If one heat shield is $700.00 to replace, the heat shield will be billed back for $700.00.

b) If three keys are $180.00 to replace, the keys will be billed back at $540.00

c) If two keys are $180.00 to replace and one bolt is $200.00 to replace, the core return will be billed back at $560.00

 

  1. Any major repair that is required to bring an item back to serviceable condition.

 

WHAT IS THE BENEFIT OF AN EXCHANGE?

Eliminate unwanted downtime and allow operators/maintenance facilities to alleviate some of the guesswork on what maintenance action will actually cost from one to the next.

 

WHAT IS THE WARRANTY ON AN EXCHANGE?

Exchanges, no matter the condition, will carry a six (6) month limited warranty from the date of installation, as long as the unit is installed within twelve (12) months of the shipment date. This limited warranty covers the workmanship. New parts installed during the overhaul that are found to be defective will be handled by the parts’ manufacturer. ASI may work with the manufacturer to help expedite the warranty process for newly installed parts requiring warranty.

 

DOES MY CORE HAVE TO BE THE SAME PART NUMBER?

Yes, all exchanges require the exact same part number on the returned core.

 

WHAT IF MY CORE IS BEYOND ECONOMICAL REPAIR (B.E.R)?

In the event that a core is determined to be B.E.R. then an additional charge for the core value will be charged. Customers may submit an additional core return for evaluation, up to one (1) time per exchange, in the event the first one is deemed B.E.R. However, the exchange only covers the evaluation of one core for each exchange. Therefore, an additional evaluation fee will be billed for the addition returned core. The additional core return must be received within ten (10) days of B.E.R. notification.

 

MY CORE IS ALREADY AT A REPAIR STATION (DISASSEMBLED). CAN I USE THIS AS AN ACCEPTABLE CORE?

Yes. If the core meets all of the criteria above.

 

WHAT IF MY CORE IS MISSING PARTS OR CONTAINS UNAUTHORIZED PARTS?

Units missing parts or containing unauthorized parts may be rejected as an unacceptable core. We will attempt to have the unit reassembled to the O.E.M. specifications; however, the parts that were missing or unauthorized will not be covered under the flat rate program.

 

HOW LONG DO I HAVE TO RETURN MY CORE?

Core returns are due back thirty (30) days from the invoice date. We understand that maintenance schedules change, and unforeseen circumstances may arise that require extensions to deadlines. But we appreciate your efforts in expediting the prompt return of ASI property. Please help us keep ASI’s exchange program a fast, and efficient service for all of our customers. If a situation occurs that requires an extension to the allotted 30 days arises, please contact an ASI representative and we will be happy to assist you.

 

WHEN WILL I KNOW IF MY CORE HAS A BILL BACK?

ASI has sixty (60) days to evaluate cores for bill backs.

 

FLAT RATE EXCHANGE AGREEMENT

The accuracy of Fixed Firm Flat Rate Prices is based on averages over long periods of time and therefore clients will not be permitted to opt out within a calendar year. This agreement does not contractually obligate our clients to purchase from Aircraft Specialties, Inc.  It simply means, when you do purchase any of the items listed in your flat rate agreement with ASI, it will be at the agreed upon price for the entire calendar year. Fixed Firm Flat Rate Pricing includes the normal replacement of all components that make up the entire assembly. The unit must not show signs of obvious negligence, evidence of being involved in an incident/accident, signs of overheating or damage caused by misuse, or any condition that would not be otherwise covered under warranty.  In the event of an exchange, the core returned must be of like item and be 100% complete. In the event of an assembly priced with a tire, the Fixed Firm Flat Rate Price will only include the Part Number of the tire that is specified in your flat rate agreement.

Headquarters

3336 South 66th Ave Circle, Omaha, NE 68106

Dallas Location

4647 Mint Way, Dallas, TX 75263

Hours of Operation

Mon - Thurs: 7:00 am to 6:00 pm                            Fri: 7:00 am to 4:30 pm (CT)

AOG Services available after hours & weekends.

Contact Information

P (800) 233-0831      info@asibrake.com